Delivery & Shipping Policy

Georgia Pro is committed to providing reliable shipping and delivery options for our customers. Available delivery methods may vary depending on the size, weight, and type of product ordered, as well as the delivery location. Some items may be eligible for parcel shipping, while others may require freight delivery, local delivery services, or in-store pickup.

Orders placed through our website are typically processed within one to two business days after payment confirmation. Once an order is processed, customers will receive confirmation and tracking or delivery information when available. Processing times may vary depending on order volume, product availability, or special handling requirements.

Many smaller items such as flooring supplies, adhesives, maintenance products, and accessories may be shipped through standard parcel shipping methods. Shipping rates and estimated delivery times are calculated during checkout based on the delivery address, order size, and shipping method selected. Delivery times are estimates and may vary due to carrier schedules, weather conditions, or other logistical factors outside of our control.

Certain products may not be eligible for standard parcel shipping due to their size, weight, or packaging requirements. Large or heavy items such as hardwood flooring, large Luxury Vinyl Plank (LVP) orders, palletized materials, and other oversized construction products may require freight handling, local delivery, or store pickup. Some of these products may not be available for shipment outside of certain regions through the website.

For oversized products or large orders, Georgia Pro may offer delivery services directly from one of our store locations when available. Delivery availability, fees, and scheduling may vary depending on distance, order size, and delivery requirements. Customers may need to coordinate delivery timing with our team after the order is placed.

If a product is not eligible for shipping through the website or if delivery options are limited based on location, customers are encouraged to contact one of our store locations for assistance. Our team may be able to help coordinate delivery, freight shipping, or pickup options depending on product availability and destination.

Customers may also choose in-store pickup for eligible orders. Orders selected for pickup will be prepared at the designated store location, and customers will be notified when the order is ready. Identification or order confirmation may be required at the time of pickup.

Because inventory and delivery availability may vary by location, customers may visit our website or contact one of our store locations directly to confirm product availability, delivery options, and service areas before placing large or specialized orders.

Georgia Pro reserves the right to modify shipping methods, delivery availability, or service areas as necessary to ensure safe and efficient order fulfillment.